The last version of Internet Explorer, version 11, was released on October 17, 2013. This is a very long time ago when taking into account the rapid development of web technologies. These days it is often difficult and time consuming to get modern technologies to work well in this old browser. More and more frameworks are dropping support, and even Microsoft themselves has announced that they will fully drop support for IE in their own services in 2021.
Consequently, we have decided to not include support for IE in the Design Library website.
The design process is for CX-designers and all our collaborators within SEB.
This design process is based on the Double Diamond concept and adapted to SEB way of working. It is described in layers like an onion, addresses different perspectives and based on best practices.
The design process plays a vital role in our way of conducting business development. It is a catalyst for working with design/CX, whether its’ purpose is to facilitate a function, create debate or inspire action.
Lean on the design process in multiple stages of business development. One doesn’t have to follow it in a linear way, nor include all steps for every initiative, but we need to revisit all steps continually to keep exploring the real problems.
Scroll down to learn about what the quadrupal diamonds entails.
Before we start exploring solutions, we need to get a deep understanding of our problem and our opportunity by exploring customer needs, trends, and revisting our strategies.
Check global / mega trends:
Explore customer trends and needs:
Define the important challenges/trends for your business, customers or case:
Based on the understanding of the problem gathered in the opportunity phase, hypotheses for solutions are explored and defined.
Possible design solutions are explored and tested and a design solution is defined.
The solution is continually developed and improved through iterative development and conitous qualitative and quantitative analysis on end users.
Build, test, iterate: