Support and resources
Are the guidelines in Design Library not enough? Here is an overview of what type of support there are when it comes to customer experience (CX) design.
Component support
The components and patterns in Design Library have been designed based on our brand guidelines. If there is something missing (or not making sense), it is us, designers and developers, that contribute.
1. Green coaching
Anyone that needs a component can design or build it. If you have any questions about this or how you contribute, please let us know designlibrary@seb.se or sign up to a Green coaching slot in Teams/Green design system/Book a session.
CX-support
1. CX-coaching
To create a consistant SEB-experience, across all our platforms, there is a group of experienced designers that you can discuss your design with. Sign up to a cx-coaching slot in Teams/Green design system/Book a session.
2. Design resources
There are designers that work with everything from customer insights, customer journeys, interaction design, visual design, usability testing, etc. For inquiries, contact cxmg@seb.se
3. Service Design course (inactive for now)
If you want to learn more about how to bring the customer perspective into anything you build, we recommend the course Service Design Foundation at SEB. Sign up on the intranet.