Our chosen approach to validate the user is
- Friendly guiding the user with instructions, contextual help and showing empty states
- If the user still makes errors, provide helpful feedback, such as error messages and form errors
- Sometimes SEB wants to communicate with the user with advice, alerts or system errors
- There is also a need for error pages when something goes wrong with the systems
Guide the user
Helpful instructions, indicators and guidance for our users on their way to success.
Provide error feedback
Advice and alerts from SEB to the customer.
How to make our users aware of potential and current system status updates that might require user interaction.